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FAQ
- Club Membership
- Club Usage
- Spilt Week
- Check-in and Check-out Times
- Surcharge and Annual Dues
- Destinations and Villas
1. What is Banyan Tree Private Collection (BTPC)?
BTPC is Asia's first asset-backed destination club, offering perpetual and transferable membership. The club has an expanding portfolio of more than 20 destinations, with properties in new destinations currently under development in Bali, Indonesia; Marrakech, Morocco; Cabo Marques, Mexico; Kerala, India; and Pilos, Greece.
The present inventory of “Own Villas” comprises two-bedroom villas at Banyan Tree resorts in Phuket, Bali, Bintan, Seychelles, and Ringha; a private four-bedroom villa each in Tuscany, Italy, a three bedroom villa in Grasse Provence, France; a two-bedroom apartment in London, Westminster area in the United Kingdom; and a two-Bedroom apartment in Kyoto, Japan.
Our “Associate” Villas comprises one or two-bedroom suites or villas at Banyan Tree Bangkok, Thailand; Banyan Tree Madivaru, Maldives; and Banyan Tree Lijiang, Yunnan Province China; and are available for use with limited number of room nights entitlement yearly stays.
2. Who manages the BTPC?
BTPC is managed by Banyan Tree Hotels and Resorts, a leading niche resort developer and operator in Asia-Pacific with strong global hospitality management and resort development experience. It has won more than 300 awards and accolades, all within a short time span since the first resort was opened in 1994.
Banyan Tree provides BTPC members with travel experiences that are consistent with its brand philosophy—the Love of travel. Leveraging on the complementary product offerings, ranging from resorts, hotels, spas, galleries to golf courses, BTPC delivers multi-faceted, destination-specific experiential services that are of exceptional standards and quality.
3. What does it cost to join BTPC?
A one-time Joining Fee of US$150,000 for an Individual one-week membership and US$220,000 for an Individual two-week membership, while US$250,000 buys a Corporate membership that provides for two nominees. Annual Dues are US$3,000 and US$6,000 respectively.
Alternate year membership (odd or even year membership) is available to those who would rather take vacations every other year. All Terms & Conditions are the same except for stays, carry forward balance, and Annual Dues being applicable every other year, and at a Joining Fee of US$80,000.
Other promotional membership programs are available, please contact us for further details.
4. Is membership transferable?
Transfer of membership is allowed and there shall be a transfer fee of US$10,000 payable by the Member upon transfer of Membership. If the transferring Member fails to pay such transfer fee, the intended transferee shall not be admitted as a Member of the Club. Memberships which are transferred to an *Immediate Family Member will not be subjected to a transfer fee but an administrative fee of US$500 shall be payable.
*Immediate Family Member refers to spouse and minor, unmarried children of a married Member and in the case of an unmarried Member; it shall mean the parents and siblings.
5. What are the key benefits of a BTPC membership?
Annual cost of membership is less than a fraction of a one-week stay in a Banyan Tree resort in the years to come…lock in a rate for your holidays for the rest of your life and aligns with the family succession planning…
The value proposition of a membership is that it costs a fraction of what one would pay to stay in a similar villa in a Banyan Tree resort, and it that means you need not worry about hotels' and resorts' tariff inflation. Furthermore, the down payment for a luxury vacation home will cost more than the combined BTPC membership Joining Fee of US$150,000 and Annual Dues of US$3,000.
Asset-backed
As membership is asset-backed, true asset protection is ensured. The club is insulated from any business or financial risks affecting the Banyan Tree Group, because the assets are held by an independent company, whose shares are held by a trustee shareholder.
Perpetuity and transferable
Membership is perpetual and can be transferred or sold at any time.
Current and future destinations
Members have access not only to any of the existing properties in BTPC portfolio, but also all new properties that may be acquired by BTPC in the future. Present inventory comprises two-bedroom villas at Banyan Tree resorts in Phuket, Bali, Bintan, Seychelles, and Ringha; a private four-bedroom pool villa each in Tuscany, Italy a three-bedroom pool villa Provence, France; a two-bedroom apartment in London; and a two-bedroom apartment in Kyoto, Japan.
Associate villas portfolio are also available for your use, increasing our existing
destinations choices to you.
The club has an expanding portfolio of associated villas in more than 20 destinations, with properties currently under development in many new destinations including Bali, Indonesia; Marrakech, Morocco; Mayakoba and Cabo Marques, Mexico; Kerala, India; and Pilos, Greece.
Branded assurance of villa quality
In contrast with stand-alone luxury villa rentals, where there is a void of a branded hospitality company assurance, all BTPC villas are designed to furnish guests with a sense of place that captures the spirit and culture of each location. The high standards of Banyan Tree will prevail as it maintains and refurbishes the villas.
Resort amenities and membership privileges
Most residences of other destination clubs are stand-alone properties, whereas the majority of BTPC villas are within the Banyan Tree resorts. This means that BTPC members have access to the resorts' facilities, including spas, golf courses, swimming pools, specialty restaurants, gym, tennis courts, water recreation facilities, and libraries. Members will hold a membership card entitling them to concessions for spa and facial treatments, gallery products, golf games, food & beverage, and stays at Banyan Tree resorts.
Ala carte menu of destination-specific experiences
For those who desire unique holidays, BTPC offers an ala carte menu of destination specific experiences that may be booked and paid for in advance. These range from dinner on the rocks, massage of the senses, adventure travel experiences at Banyan Tree resorts, to gourmet culinary experiences at European destinations.
Hassle-free travel with membership services and resort host
Our Membership Services Managers will provide assistance and advice on vacation planning. They will be able to make recommendations to suit your needs based on their knowledge of local attractions. At Banyan Tree resorts, dedicated Resort Hosts will attend to your every need, from making dining reservations, arranging for transportation, to booking spa appointments and golf tee-off times. Daily housekeeping with the Banyan Tree Hotels and Resorts villa portfolio will keep everything in the villa clean and comfortable.
6. Is there a cap on membership?
Yes, but as the club destinations grow the membership cap will grow as well and the club will be able to add even more destinations or inventory so that Members will continue to enjoy the benefits without compromise.
7. For my membership, what type of use rights am I entitled to?
The basic membership plan includes:
- One week use of a two-bedroom villa
- BTPC Golf Access - Buy one membership and get 3, we offer you the chance to enjoy our Laguna Phuket and Laguna Bintan Golf courses at no cost for the rest of your life, terms and conditions apply.
- Membership card entitling to concessions for spa treatments, gallery products,
games, food & beverage and stays at Banyan Tree resorts - Membership services, including reservations and information on destinations.
- Resort host and on-site concierge services at Banyan Tree Resorts
8. Will there be a situation of the villas being overbooked? If not, how does BTPC ensure villa availability?
To ensure villa availability, our membership to villa inventory ratio will be held at 1:1.5 -- 2.0. This level will ensure that demand from members will be sufficiently satisfied.
9. Do I have to make a reservation to use a villa?
Yes, you must reserve your desired week(s) in accordance with the booking timelines stated in Question (10) below. Requests should be made by telephone, email, and fax to:
Membership Services Singapore
Banyan Tree Private Collection
211 Upper Bukit Timah Road
Singapore 588182
Tel: +65 6849 5887
Fax: +65 6462 3474
Email: sales@btprivatecollection.com
Membership Services Hong Kong
Banyan Tree Private Collection
Unit 1401, 14/F., Lippo Sun Plaza
28 Canton Road, Tsimshatsui,
Hong Kong
Tel: +852 2247 8405
Fax: +852 2312 2317
Email: sales-hongkong@btprivatecollection.com
10. How far in advance of my intended check-in date may I submit a reservation request?
The earliest that you may make a reservation request for:
Non Peak Period
The earliest that you may make your reservation for the week is nine (9) months in advance of your intended check-in date.
Designated Peak Period
The earliest that you may make your reservation for that peak period week is twelve (12) months in advance of the first day of the designated peak period week.
Designated peak periods are: Christmas week, New Year week, Chinese New Year week, and Easter week. Specific Golden Week Peak Season and other special Japanese Public Holidays only apply to our Kyoto apartment.
No peak period surcharge will apply during these periods, but the cancellation policy is very strict and the confirmations will depend on availability.
Requests are confirmed on a first-come, first-served basis.
11. How will I know if my reservation request has been confirmed?
All reservation requests will be confirmed by email or fax.
12. What might prevent me from securing a confirmed reservation?
Your reservation request will not be processed if you have defaulted in the payment of your Annual Dues, you do not have the required number of days, or your use rights have been suspended by the Club.
13. Can my friends and family stay at the villas?
Yes. Your friends and family are permitted to stay at the villas if you provide the Club's Central Reservations with the names and addresses of the guests when the booking is made.
14. Does my membership entitle me to reserve a particular villa type?
Your membership entitles you to a two-bedroom villa at a Banyan Tree resort or at any of the private properties. (Refer to Question 5)
15. How many persons may occupy my villa?
The maximum allowable occupancy for a two-bedroom villa is four adults. However, should an extra bed be required, this is subject to the hotel's policy, and charges will be levied by the hotel, if applicable. The private four-bedroom villas will accommodate eight adults.
16. To allow members more flexibility, their room night entitlement stays may be split as they wish to.
17. How far in advance of my intended check-in date may I submit a split-week reservation request?
The same conditions apply as those described in Question (10) above.
18. What are the minimum and the maximum number of nights which I can reserve at a time for split-week use?
There is no limitation. Any extensions of stay once you have used your room nights entitlement will be subject to pay per use terms at 20% off Best Available Rates on our website.
19. At what time may I check-in to my villa and at what time must I check-out of my villa?
Check-in and check-out times vary for each Club Accommodation. The check-in and check-out times will be indicated in your confirmation document. Check-in will normally be at the front desk of Banyan Tree resorts.
20. Are the Rules & Regulations and Terms & Conditions subject to change?
Yes. The Club may amend the Rules and Regulations from time to time. You will be notified of any changes. The same applies to the Terms & Conditions of the Club.
21. Can I use my membership during designated peak periods?
Yes. The designated peak period weeks are Christmas Week, New Year Week, Chinese New Year Week, and Easter Week. However, there is no surcharge on stays during these designated peak weeks.
*A very strict cancellation/ amendment rules and regulations, terms and conditions will apply during Peak Period.
22. Who benefits from the annual dues?
Annual dues will be used solely for the benefit of BTPC members. A major portion of the surcharge and annual dues will go towards maintaining the villas and providing membership services, with the balance helping to cover administration costs.
23. Why are BTPC annual dues the lowest in the industry?
There are two reasons. Firstly, Banyan Tree Hotels & Resorts are allowed to rent out unoccupied BTPC villas, the rental revenues of which are used to subsidize Annual Dues. Secondly, maintenance costs of BTPC's villas within Banyan Tree resorts benefit from the economies of scale achieved by the resorts.
24. Will BTPC continue to add new destinations?
Yes. As membership grows, the club plans to add villas at the destinations where new Banyan Tree resorts are being developed. More private properties in attractive locations in Europe and the Americas will also be considered.
25. What is the average size of the Banyan Tree Resorts, Private Villas and Service Residences in the portfolio?
At Banyan Tree resorts, members will have access to two-bedroom villas. The size of the private villas will range from three to five bedrooms. The apartments in gateway cities will range from one to three bedrooms.
At our Associate Villas, one-bedroom or two-bedroom choices are available.